Professional Experience
Period: July 2007 to date
Institution: Buck Press Limited (Ghana and Liberia)
Position: IT Manager
Activities in this position include:
I recommend and report on best IT practices and approaches to management and stakeholders for consideration and adoption.
I designed and led a team of 4 to develop a number of softwares and networks from scratch. The Software Suite of 14 different Biometric Passport multi-tiered softwares is currently being used for the data capture, analysis, processing, storage and personalisation of Ghanaian passports, Liberian passports, Ghana Refugee Board Travel Documents and others.
Did a system and database migration from a legacy passport system to our new passport system in Liberia.
For Liberia this suite is extended to London, Washington, Brussels, Beijing, Abuja and New York embassies for capturing of applicants’ data. The data is transferred via VPN to Monrovia for processing. In Ghana it’s deployed at 14 locations locally for the capturing of applicants’ data, all sending and receiving data to/from the head office system. There are a lot of mobile application units that I designed and assembled. Data enrolment is also done at 65 Ghanaian Embassies abroad, with vetting done in Ghana, and printing done at Accra and Ghanaian Embassies in London, Berlin, Tokyo, Dubai, Washington, New York, Pretoria, Addis Ababa and Toronto at the moment.
Determine the requisite range of hardware and software for passport projects worth hundred thousands of dollars and coordinated their purchase /delivery from multiple sources home and abroad. These are the complete sets of hardware and software for the projects in Ghana, Liberia and others.
I collaborate with multiple technology providers (mainly in Europe), experts, our clients and other non-technical partners in determining the system’s requirements, design, implementation deployment and maintenance.
I coordinate the efforts of 5 other colleagues in the IT department. Together providing day to day system support to running databases, websites, servers and related software.
Provide usage tuition for most of the users of the Suite of Software from different backgrounds and levels in authority. By working closely with them, retraining is done when required even before it’s requested.
Plan, recommend and implement solutions to ensure minimum to as much as possible, no system downtime.
Conducted Factory and Site Acceptance Tests of various Hardware and Software components from our partners.
Conduct continuous evaluation and modifications of the features and use of the systems to ensure compliance with core aims of the systems. These adaptations / customisations of the systems also ensure evolving challenges and requirements of its users are taken care of.
Migrated Buck Press’s email system onto Google Suite for a more reliable and productive service.
Perform various managerial and administrative duties including ensuring outsourced services are executed according to Service Level Agreements.
Led the migration of Oracle database to new servers and the creation of an Oracle Standby database for data replication at a different site.
Work with government agencies including auditors and security agencies for the continuous running of the projects.
Period: February 2007 to July 2007
Institution: ECOWAS Biometric Passport Project, Liberia
Position: IT Manager
Activities in this position include:
Maintained an integrated system of different software for the biometric data capture, storage and personalization of passports as well as some managerial duties.
Collaborated with the developers of the software being used then for various customizations. Modification of the software package to suit our requirements.
Worked under Buck Press limited.
Period: August 2006 to February 2007
Institution: Kofi Annan Centre of Excellence in ICT
Position: Software Engineer
Activities in this position include:
I developed software in a team and was in charge of Agriculture and ICT.
Attended a number of workshops both technical and non-technical.
Period: July 2005 to August 2006
Institution: Kofi Annan Centre of Excellence in ICT
Position: National Service and Internship from Ronald Brown Institute
Activities in this position include:
I started with a three-month USAID sponsored graduate internship after completing an entrepreneurial course and presenting a business plan.
Was taken up to do my National Service after completing internship.
Worked as a Software Developer, Teaching Assistant and a Teacher. Assisted in .Net Framework tuition and taught Fundamentals of Computing. Was employed after my National Service.
Period: University period 2001 – 2005
Institution: Various Organisations
Position: Internships
Volta River Authority (Ghana’s power generation institution), Akuse
- Main knowledge acquired – Software development and networking
Busy Internet, Accra
- Main knowledge acquired – Networking (LAN and WAN)
Maths Department, University College of Education
- Main knowledge acquired – Microsoft Active Directory and ICT Tuition